Privacy Policy

Last updated: September 28, 2026

Facilitate Rescue, Inc. (“Facilitate Rescue,” “we,” “us,” or “our”) respects the privacy of our adopters, foster caregivers, volunteers, donors, supporters, and website visitors. This Privacy Policy explains what information may be collected through our website, how we use and protect it, and the choices available to you.

Information We Collect

The information we collect depends on how you interact with Facilitate Rescue.

Information You Provide

You may provide personal information when you:

• Submit an adoption, foster, or volunteer application
• Submit a request to surrender a cat
• Contact us by email or through the website
• Make a donation or begin a recurring sponsorship
• Register for, attend, or inquire about an event
• Otherwise communicate with Facilitate Rescue

This information may include:

• Your name, email address, phone number, and mailing address
• Your county or ZIP code
• Information about your household, housing, lifestyle, and current pets
• Employment, volunteer, veterinary, landlord, or personal-reference information
• Details about a cat needing assistance
• Information relevant to an adoption, foster, volunteer, or surrender request
• Donation information and transaction details
• Any other information you choose to provide

Please provide personal information about another person only when you have permission to do so.

Information Collected Automatically

When you visit our website, our website host and third-party services may automatically receive limited technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited and approximate visit time
• Referring website
• Cookie or similar technology identifiers

This information may be used to operate, secure, and improve the website.

How We Use Information

Facilitate Rescue may use the information collected to:

• Review and respond to adoption applications
• Evaluate prospective foster homes and volunteers
• Review requests for animal assistance or surrender
• Match cats with suitable adopters or foster caregivers
• Contact applicants, references, veterinarians, landlords, or other relevant parties
• Coordinate veterinary care, foster care, transportation, events, and other rescue activities
• Process donations and recurring sponsorships
• Provide donation acknowledgments or tax receipts
• Respond to questions and requests
• Maintain organizational and animal-care records
• Protect the safety and welfare of animals, volunteers, applicants, and the public
• Prevent fraud, misuse, or security problems
• Meet applicable legal, accounting, and reporting obligations
• Improve our programs, communications, and website

How Information May Be Shared

Facilitate Rescue does not sell or rent personal information.

We may share information when reasonably necessary with:

• Facilitate Rescue volunteers, foster caregivers, and board members
• Veterinarians, animal shelters, rescue partners, transporters, and other animal-welfare organizations
• References, landlords, property managers, or veterinary offices identified in an application
• Companies that help us operate our website, forms, email, donation processing, and other services
• Government agencies, animal-control authorities, or law-enforcement officials when required by law or when necessary to protect an animal or person
• Professional advisers, such as accountants, attorneys, or insurance providers
• Another organization involved in a merger, transfer, or reorganization of Facilitate Rescue, if one occurs

We limit access to information to what is reasonably necessary for the applicable rescue or administrative purpose.

Third-Party Services

Our website uses or links to services operated by other organizations. These services maintain their own privacy policies and may collect information directly from you.

Airtable

Adoption, foster, volunteer, and pet-surrender forms are provided through Airtable. Information entered into those forms is transmitted to and stored through Airtable and made available to authorized Facilitate Rescue representatives.

Stripe

Donations and recurring sponsorships are processed through Stripe. Payment-card information is entered directly into Stripe’s payment system. Facilitate Rescue does not receive or store your complete payment-card number, although we may receive donor contact information, donation amounts, transaction records, and related details needed for recordkeeping and donor acknowledgment.

Google Services

The website may display an embedded Google Calendar and may link to Google services. Facilitate Rescue also uses Google Workspace for organizational email. Google may process technical or account information according to its own privacy policies.

Petfinder

Adoptable-cat listings may be displayed through Petfinder. Petfinder may receive technical information when its content is loaded or when you follow a link to its website.

Instagram, Facebook, and Curator

The website may display social-media content through Curator or provide links to Facilitate Rescue’s Instagram and Facebook accounts. These companies may collect information about your interaction with their content, particularly if you are signed into an account with them.

We encourage you to review the privacy policies of these providers before submitting information or using their services.

Cookies and Similar Technologies

The website itself does not currently use cookies for advertising. However, embedded services and third-party content may use cookies or similar technologies to operate their features, remember preferences, measure usage, or support security.

You can limit or delete cookies through your browser settings. Blocking cookies may affect the operation of certain embedded features.

Donations

Donor information is used for processing contributions, maintaining financial records, providing acknowledgments, and communicating about a donation when necessary.

Facilitate Rescue does not sell or trade donor information. We do not publicly identify a donor without permission, except when disclosure is required by law.

Email Communications

If you contact Facilitate Rescue by email or use the website’s contact form, your message may be processed and stored through our email provider. The website contact form opens your email application; it does not independently store your message on the website.

We may use your contact information to respond to your inquiry or communicate about an application, donation, event, or rescue-related matter. We will not add you to promotional email communications without an appropriate reason or consent.

Data Retention

We retain information for as long as reasonably necessary to:

• Review and administer applications
• Maintain animal placement and medical histories
• Manage volunteer, foster, adoption, and donor relationships
• Meet legal, tax, accounting, insurance, and organizational requirements
• Resolve disputes and protect the organization’s legitimate interests

Retention periods may vary according to the type of record and the reason it was collected. When information is no longer reasonably needed, we may delete it, anonymize it, or securely archive it.

Information Security

Facilitate Rescue takes reasonable administrative and technical precautions to protect personal information. Access is limited to people who need the information for legitimate rescue or organizational purposes.

No website, email system, or online service can guarantee complete security. Please avoid sending highly sensitive information by ordinary email unless requested and an appropriate secure method is available.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without the involvement of a parent or legal guardian.

Minors interested in volunteering should have a parent or legal guardian contact Facilitate Rescue.

Your Choices and Requests

You may contact us to:

• Ask what personal information we maintain about you
• Request that inaccurate information be corrected
• Request deletion of information, when applicable
• Withdraw an application or request
• Ask questions about how your information is used

Some information may need to be retained for legal, financial, animal-welfare, safety, or recordkeeping reasons. We may need to verify your identity before completing a request.

External Links

Our website contains links to websites operated by other organizations. Facilitate Rescue is not responsible for the privacy, security, content, or practices of those external websites.

Changes to This Policy

We may update this Privacy Policy when our practices, website, or legal obligations change. The revised policy will be posted on this website with an updated revision date.

Contact Us

Questions or concerns about this Privacy Policy may be sent to:

Facilitate Rescue, Inc. is a registered 501(c)(3) nonprofit animal rescue organization. EIN 82-2397650.